A regional branch of an international bank experienced that direct and publicly shared feedback is not welcome in Asian tradition yet the bank required to improve plans and to build on available talents and experiences
Approach
During two 2-day we brought people from different offices and departments together. The first priority was to create common ground through sharing challenges and peak work performances. To create a better understanding individual reflections were shared and complemented by active listening partners.
Outcome
Consensus and prioritized action plans in a relatively short time span. By openly claiming ownership participants became accountable for securing further implementation.